Continuous Quality Improvement

Continuous Quality Improvement (CQI) is a systematic approach that uses information to make improvements to a program with an emphasis on future results. This tip sheet explains how QI differs from process evaluation, frameworks for approaching CQI, and why CQI is important. It also provides suggestions and strategies for initiating, implementing, and building support for CQI within your organization. Publication date: February 2021.

  • Program Managers
  • Evaluators
  • Counselors